Policies

1. Shipping Policy

Thank you for supporting Zenith! As a small business, we process and ship orders within 3-5 business days. We ship to most locations worldwide, and once your order is shipped, you’ll receive a tracking number. Please note:

Domestic Orders (Canada/US): 5-7 business days.

International Orders: 10-21 business days.

Customs fees, taxes, or import duties may apply depending on your location, and are the responsibility of the customer.

2. Return & Exchange Policy

I want you to love your Zenith pieces! If you're not fully satisfied, I accept returns and exchanges under the following conditions:

Returns are accepted within 30 days of receiving your order.

Items must be in original, unworn condition with tags still attached.

Sale or custom items are non-returnable.

Return shipping costs are the customer's responsibility, unless the item is defective or incorrect.

To request a return or exchange, please reach out to me via email/contact 

3. Refund Policy

Once your return is received and inspected, I'll process your refund. Refunds will be issued to the original payment method within 7-10 business days. If I made an error with your order (wrong item, damage), return shipping will be covered.

4. Privacy Policy

Your privacy is important to me! I collect personal information such as your name, email, and shipping address to process orders and keep you updated. I will never sell or share your information with third parties, except for the necessary services to fulfill your order (like shipping).

5. Terms & Conditions

By using this site and purchasing from Zenith, you agree to these terms and conditions. You must be at least 18 years old or have permission from a guardian to place an order.

As a small, independent business, I reserve the right to modify or cancel any orders due to pricing errors, stock issues, or other unforeseen circumstances.

6. Payment Methods

Zenith accepts a variety of payment options for your convenience, including:

Credit/Debit Cards

PayPal

Apple Pay

Google Pay

All transactions are securely processed through Shopify's trusted payment system.

7. Size Guide & Product Care

Be sure to check out our Size Guide to make sure you get the perfect fit! For the best care, wash your apparel in cold water and air dry to keep it looking great for longer.

8. Disclaimer

Zenith is all about raising awareness for mental health and promoting self-belief through fashion. However, we are not a substitute for professional medical advice. If you or someone you know is struggling with mental health, please seek help from a licensed professional or contact a local mental health service.